Steady Terms of Use
By using the Service you agree to these Terms. If you do not agree, do not use the Service.
0. Steady is an invite-only research trial
Steady is early software being tested with a small, invited group of adults in the United States. It is free, nothing is for sale, and no payment details are taken. Access is by invitation only and invitations are personal — please do not pass yours on, and never to anyone under 18. We may end the trial, or your access to it, at any time. Taking part is voluntary and you can stop at any time and have your data deleted.
1. What Steady is — and is not
Steady is a general wellness product: a voice-first companion that gives structure to self-directed ERP-style practice for people who experience OCD/Pure O patterns.
Steady is NOT:
- medical care, therapy, psychotherapy, counselling, or a substitute for any of them;
- a medical device, a diagnostic tool, or a treatment;
- staffed by clinicians — the voice you talk to is an AI;
- an emergency or crisis service.
Nothing in the Service is medical advice. Decisions about diagnosis, treatment, and medication belong with qualified health professionals. If you are in treatment, tell your clinician you are using Steady.
2. Emergency disclaimer
If you are in crisis, thinking about harming yourself or others, or in any emergency, do not use Steady — contact emergency services or a crisis line immediately:
- UK: 999 (emergency) · Samaritans: 116 123 (free, 24/7) · text SHOUT to 85258
- US: 911 (emergency) · 988 Suicide & Crisis Lifeline (call or text, 24/7)
- Elsewhere: your local emergency number, or find a verified line at findahelpline.com
Steady signposts crisis resources but cannot assess risk, intervene, or contact anyone on your behalf.
2a. What happens if you describe being in danger
Steady is not a crisis service and cannot keep anyone safe. If what you say suggests you may be in immediate danger, Steady will stop the practice session, show you real crisis resources, and pause your access to practice until a person at Steady has checked in with you. We are told that a safety event happened and when — not what you said.
If we believe someone’s life is in immediate danger, we may contact emergency services or another person who can help. That is a judgement made by a person, case by case. Steady does not automatically report anyone to the police or any authority, and it does not decide on its own that you are a risk — unwanted, intrusive thoughts are a common feature of OCD and are not treated as danger.
3. Eligibility — 18+
You must be at least 18 years old to use the Service. By using it you confirm you are 18 or over.
4. Your responsibilities and acceptable use
You agree to:
- use the Service only for your own personal, non-commercial wellbeing practice;
- stay within your own limits — you choose and consent to every practice step, and you can stop at any time;
- keep your account credentials secure and not share your account.
You agree NOT to:
- use the Service as a substitute for emergency, medical, or mental-health care;
- probe, attack, scrape, reverse-engineer, or disrupt the Service, or attempt to access other users' data;
- use the Service to harass or harm anyone, or upload unlawful content;
- attempt to make the AI produce medical diagnoses, treatment plans, or harmful content, or misrepresent AI output as clinical advice;
- resell, white-label, or commercially exploit the Service without written permission.
We may suspend or terminate access for breach of these Terms.
5. AI limitations
The Service uses AI (including OpenAI's Realtime API). AI can be wrong, can misunderstand you, and can respond imperfectly. The Service includes guardrails, but you should treat every AI response as structured support for your self-directed practice — not as professional guidance.
6. Your data
Your practice data is handled as described in the Privacy Policy. You own your content; you grant us only the limited licence needed to store, sync, and display it back to you.
7. Availability and changes
The Service is provided on an "as available" basis. We may change, suspend, or discontinue features at any time. We aim to give notice of material changes but are not obliged to maintain any particular feature. Do not rely on the Service as your only record — use the export feature.
8. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided "as is" and "as warranted by nothing" — without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or uninterrupted availability. We do not warrant any health outcome.
9. Limitation of liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of data, arising from your use of (or inability to use) the Service.
- Our total aggregate liability for all claims relating to the Service is capped at the greater of £50 or the amount you paid us in the 12 months before the claim (currently the Service is free, so £50).
- Nothing in these Terms excludes liability that cannot be excluded by law, including for death or personal injury caused by our negligence, or fraud.
You use the Service at your own risk and remain responsible for your own practice decisions.
10. Indemnity
You will indemnify us against claims arising from your breach of these Terms or misuse of the Service, to the extent permitted by law.
11. Governing law, arbitration and class-action waiver
These Terms are governed by the laws of England and Wales, except where mandatory consumer law where you live gives you additional rights, which it always does.
11.1 Talk to us first
Before starting any formal proceeding, email hayat@beyondelevation.com describing the problem and what you want. Give us 30 days to sort it out. Most things end here.
11.2 If you live in the United States: binding individual arbitration
Please read this section carefully — it affects how disputes between us are resolved. If you are a US resident and we cannot resolve a dispute informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, not in court, and not before a jury.
- Arbitration is administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator.
- The arbitration may be conducted by documents, telephone or video, or in person in the US county where you live. You do not have to travel to England.
- We will pay the AAA filing, administration and arbitrator fees for a consumer claim, to the extent required by the AAA Consumer Rules or where your claim is for US$10,000 or less.
- The arbitrator can award the same individual relief a court could, and the award may be entered as a judgment in any court with jurisdiction.
11.3 Small claims carve-out
Either of us may instead bring an individual claim in a small-claims court that has jurisdiction, if the claim qualifies. Either of us may also seek injunctive relief in court for misuse of intellectual property.
11.4 Class-action and jury waiver
You and we each waive the right to a jury trial and the right to bring or participate in a class, collective, consolidated or representative action. Claims may be brought only in an individual capacity. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding.
If this class-action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request is severed from the arbitration and may be brought in a court of competent jurisdiction; the rest of this section still applies to everything else.
11.5 Your 30-day right to opt out of arbitration
You can opt out of section 11.2 and 11.4 without any effect on the rest of these Terms. Email hayat@beyondelevation.com with the subject line “Arbitration opt-out”, plus your name and the email on your account, within 30 days of first accepting these Terms. Opting out will not affect your access to Steady in any way.
11.6 If you live outside the United States
Disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales, and you keep any right to bring proceedings in the courts of your own country of residence where consumer law gives you that right.
12. Changes to these Terms
We may update these Terms; the "last updated" date will change and material updates will be flagged in the app. Continued use after changes means acceptance.
13. Contact
Questions: hayat@beyondelevation.com